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Our development process is designed to scale to suit a wide range of projects
while remaining commercially realistic. Syple has experience working in a
number of industries, our software projects range from building relatively
simple applications to highly complex systems that scale to service thousands
of users per minute, securely and reliably.
We have skilled, certified, solution architects and software developers in our
team that have a significant amount of experience designing and implementing
software solutions using Microsoft technologies. This allows us to deliver high
value results for our clients whilst ensuring maximum consistency in our
approach and that commitment to quality is met. Where your requirements are
highly specialised our team consults with subject matter experts from
our partner network to assist with the project to ensure your needs are
fulfilled.
Our commitment to quality does not end with the software product. Studies have
shown that even where the delivery and execution of the project has been
successful the end result has been considered a failure by the end users. Syple
has a number of pre and post implementation services that can be utilised to
ensure the transition to your new systems are smooth.
Our dedicated software support team handles all enquiries and resolves issues
relating to custom software. Our support team structure ensures that resources
are dedicated to the investigation and resolution of issues to minimise the
time taken to address support incidents. Our support services can be utilised
as a complete stand alone service, or we can integrate our support organisation
with your existing infrastructure to ensure you can maximise your existing
investment while issues are escalated to the appropriate party in a timely
fashion.
Support services can be purchased as a bundle in advance in order to allow us
to provide them at an attractive rate while maintaining agreed service
levels.
We have experience as an independent third party in the evaluation of software
projects and the identification and recommendation of ways the organisation can
recover the situation they have found themselves in. There are often a number
of possible alternatives that are difficult to identify when the evaluators
have been close to the people and the project process for a significant time.
We are able to offer an unbiased evaluation of your project operations and
recommend options for the recovery of many software projects that seem like
complete write-offs. The earlier you choose to intervene in the project
delivery process the more options you will have. For more information about our
services, or to discuss your specific situation with one of our consultants
please contact us via one of the methods on our contacts page (click
here).
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